Recording is commenced and terminated by lifting or replacing the telephone handset, giving the operator full control without having to install a CTI or SMDR interface to the PABX.

The advanced telephone handset trigger ensures a single recording per conversation per extension. This facilitates easy retrieval of unfragmented recordings (unlike other voice-activated solutions that generate numerous voice files per call, depending on voice activity).

Calls can be initiated or answered via the numeric keypad on a standard 101 keyboard, or using the normal telephone handset.