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Power / Preview Dialler

 

 

This solution automates the dialling functionality thereby improving the productivity and errors that are associated with agents manually dialling telephone numbers.

 

Preview dialling
An agent has the choice of which number to dial.

 

Power dialling
Automates the dailing process.
   
Automatic call launching
Call re-scheduling
Campaign controls
Increased dialing efficiency
Can be interfaced into Goldmine, Heat & other CRM & customer contact packages

 
     
 
 
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